Insurance Claim Assistance

Affordable Restoration Austin

Assistance With Insurance Claims

At Affordable Restoration Austin, we are often your go-to in times of crisis. After your property has been damaged, the restoration, remediation, and recovery process can feel overwhelming. While we are not public adjusters, we are experienced restoration contractors who support homeowners throughout the insurance claim process as it relates to the work we perform.


To provide this support, we communicate directly with your insurance claims adjuster to supply accurate documentation related to the restoration services, such as line-item breakdowns, photo reports, and drying logs. As an independent mitigation and restoration specialist, our priority is completing the work properly and in accordance with industry standards and local codes. We focus on the long-term integrity of your property and do not take shortcuts that could compromise the quality or effectiveness of the restoration.


To help us assist with the insurance claim process as efficiently as possible, we may ask for the following:

  • Your insurance company information
  • Your claim number
  • Adjuster contact details (such as the claims phone number or assigned adjuster)
  • A signed work authorization allowing one of our project managers to communicate directly with the adjuster regarding the restoration work

Once these items are provided, the process typically moves forward smoothly.


In short, we help make a stressful situation easier. Our fully licensed technicians have over 25 years of experience, and all work is backed by a one-year workmanship warranty. Contact us today to get started. We’re proud to be a local, family-owned business trusted for dependable results during crisis recovery. We also offer 24/7 emergency support with a two-hour response time.